Work for CRS

DEPARTMENT: Educational Partnerships
SUPERVISED BY:  Director of Educational Partnerships 

POSITION SUMMARY:

The Educational Partnership Consultant is responsible for selling Fly Five social and emotional learning curriculum products and services to new and existing customers by initiating contacts and new business opportunities with potential schools and districts interested in social-emotional learning programs. This position assumes responsibility for developing qualified leads from marketing campaigns, conferences, webinars, databases, market research, and other sources through calls and emails to contribute to new client engagement in their assigned territory. They will cultivate potential relationships by identifying the needs and timing around social-emotional learning interest, providing information on the Fly Five program, and closing sales according to the agreed-upon quarterly and annual targets. The EPC will give face-to-face and virtual presentations and webinars on our programs, answer in-depth questions and provide preliminary pricing and quotes. The EPC works under the direction of the Director of Educational Partnerships and in close collaboration with the Director of Consultative Services and Training to develop new prospecting strategies and marketing campaigns to help further business initiatives in targeted markets and program areas.

The Southeast region includes the following states: Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Puerto Rico, Arkansas, Louisiana, Kentucky, and Tennessee.

This is an onsite position located in the Turners Falls, Massachusetts office.

 

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

Lead Generation and Prospecting

• Develop an effective pipeline of leads, prospects and potential customers and track relevant information in Salesforce
• Qualify new leads and prospects by providing supporting program information, pricing, and presentations to potential customers in schools, districts, and agencies regarding effective practices with CRS programs and services
• Provide input and analysis on target areas for lead prospecting using CRM data, reports around past purchases, market trends, legislation, and funding opportunities

Territory Sales and Account Development

• Works closely with Director of Educational Partnerships to achieve or exceed quarterly and annual revenue goals.
• Support opportunities to increase market share by delivering customized training, webinars, and presentations on Fly Five and when appropriate cross-promotion and selling of other CRS products and services.
• Communicate information and prepare quotes as needed to provide support to existing clients regarding Fly Five products and services.
• Renews and expands CRS business and relationships with current customers and develops new business for programs and services.

Program and Market Knowledge 

• Develop and display demonstrated knowledge of CRS’ products, market trends, and competitive landscape
• Maintains knowledge of CRS’s products, market trends, competitive landscape, and other factors influencing the market.
• Develops and maintains deep and positive relationships with school and district leaders, maintains knowledge of their initiatives, implementation practices, and barriers.
• Represent Fly Five at conferences and events to support market presence, develop prospect and lead opportunities, and enhance the awareness of CRS’ programs and services.
• Attends and participates in national and regional conferences and events to support market presence, develop prospect and lead opportunities, and enhance the awareness of Fly Five and all CRS programs and services as required.
• Support customers in changes in products, including, but not limited to digital product purchases, license renewals, and implementation strategies.

Maintain Expectations for Consultative Sales 

• Successfully complete the requirements for annual and ongoing consultative sales training.
• Respond positively to coaching and support.
• Maintain and demonstrate accurate product knowledge and use of sales tools and resources.
• Demonstrate ability to pitch solutions and to close.
• Contribute to improvement opportunities 

Working Environment

• This is a full-time position that may require evening work
• Frequent travel by ground or air, sometimes extensively
• Must have access to reliable transportation
• Teleworking position; must reside in territory and must adhere to CRS’ teleworking guidelines

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Four-year degree in education, marketing, or similar field of study; previous experience as an educator or in educational leadership preferred.
• Able to learn and effectively use database and customer relations management (CRM) software, such as Salesforce, Hubspot, NetSuite, Google Suite, and common software applications and web services such as Microsoft Office.
• Preference is given to prior experience in consultative sales and customer relations in K-12 education.
• Highly accountable for meeting performance expectations; goal-oriented and flexible
• Diplomatic and skillful communicator (writing, emails, telephone)
• Empathetic listener and able to communicate with professionalism to a wide range of people and in varying positions of authority and under a range of circumstances.

• Respects and values diversity; represents CRS positively and professionally in interactions with clients, vendors, and the community at large in both real and virtual interactions.
• Regular and reliable attendance.
• Disposition is consistently professional, cooperative, and collegial as evidenced by workplace maturity, composure, perspective, transparency, reliability, integrity, and trustworthiness.
• Caring for and commitment to the mission, vision, and direction of CRS. 

PHYSICAL REQUIREMENTS:

• Ability to use a computer for up to 8 hours/day with breaks and lunch.
• Ability to talk on the phone for up to 4 hours/day.
• Must be able to lift up to 50 lbs.
• Ability to travel by ground and air, at times extensively

These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.  Responsibilities, tasks, and duties of individual jobholders may vary from the above description.  Other duties, as assigned by the jobholder’s supervisor, may also be required.

IMPORTANT NOTE: As this is a new department, the candidate should expect this position description to evolve/change as we learn more in the first 1 to 3 years of implementation. 

 

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DEPARTMENT: Educational Partnerships
SUPERVISED BY:  Director of Educational Partnerships 

POSITION SUMMARY:

The Educational Partnership Consultant is responsible for selling Fly Five social and emotional learning curriculum products and services to new and existing customers by initiating contacts and new business opportunities with potential schools and districts interested in social-emotional learning programs. This position assumes responsibility for developing qualified leads from marketing campaigns, conferences, webinars, databases, market research and other sources through calls and emails to contribute to new client engagement in their assigned territory. They will cultivate potential relationships by identifying the needs and timing around social emotional learning interest, providing information on the Fly Five program and closing sales according to the agreed upon quarterly and annual targets. The EPC will give face-to-face and virtual presentations and webinars on our programs, answer in-depth questions, and provide preliminary pricing and quotes. The EPC works under the direction of the Director of Educational Partnerships and in close collaboration with the Director of Consultative Services and Training to develop new prospecting strategies and marketing campaigns to help further business initiatives in targeted markets and program areas.

West region includes: California, Nevada, Hawaii, Utah, Alaska, Idaho, Montana, Oregon, Washington, Guam (Pacific Islands), Wyoming.

THIS IS AN ONSITE POSITION LOCATED IN THE TURNERS FALLS, MASSACHUSETTS OFFICE.

 

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

Lead Generation and Prospecting

• Develop an effective pipeline of leads, prospects and potential customers and track relevant information in Salesforce
• Qualify new leads and prospects by providing supporting program information, pricing, and presentations to potential customers in schools, districts, and agencies regarding effective practices with CRS programs and services
• Provide input and analysis on target areas for lead prospecting using CRM data, reports around past purchases, market trends, legislation and funding opportunities

Territory Sales and Account Development

• Works closely with Director of Educational Partnerships to achieve or exceed quarterly and annual revenue goals.
• Support opportunities to increase market share by delivering customized trainings, webinars and presentations on Fly Five and when appropriate cross-promotion and selling of other CRS products and services.
• Communicate information and prepare quotes as needed to provide support to existing clients regarding Fly Five products and services.
• Renews and expands CRS business and relationships with current customers and develops new business for programs and services.

Program and Market Knowledge 

• Develop and display demonstrated knowledge of CRS’ products, market trends, and competitive landscape
• Maintains knowledge of CRS’ products, market trends, competitive landscape and other factors influencing the market.
• Develops and maintains deep and positive relationships with school and district leaders, maintains knowledge of their initiatives, implementation practices and barriers.
• Represent Fly Five at conferences and events to support market presence, develop prospect and lead opportunities, and enhance the awareness of CRS’ programs and services.
• Attends and participates in national and regional conferences and events to support market presence, develop prospect and lead opportunities, and enhance the awareness of Fly Five and all CRS’ programs and services as required.
• Support customers in changes in products, including, but not limited to digital product purchases, license renewals and implementation strategies.

Maintain Expectations for Consultative Sales 

• Successfully complete the requirements for annual and on-going consultative sales training.
• Respond positively to coaching and support.
• Maintain and demonstrate accurate product knowledge and use of sales tools and resources.
• Demonstrate ability to pitch solutions and to close.
• Contribute to improvement opportunities 

Working Environment

• This is a full-time position that may require evening work
• Frequent travel by ground or air, sometimes extensively
• Must have access to reliable transportation
• Teleworking position; must reside in territory and must adhere to CRS’ teleworking guidelines

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Four-year degree in education, marketing or similar field of study; previous experience as an educator or in educational leadership preferred.
• Able to learn and effectively use database and customer relations management (CRM) software, such as Salesforce, Hubspot, NetSuite and Google Suite and common software applications and web services such as Microsoft Office.
• Preference given to prior experience in a consultative sales and customer relations in K-12 education.
• Highly accountable for meeting performance expectations; goal oriented and flexible
• Diplomatic and skillful communicator (writing, emails, telephone)
• Empathetic listener and able to communicate with professionalism to a wide range of people and in varying positions of authority and under a range of circumstances.
• Respects and values diversity; represents CRS positively and professionally in interactions with clients, vendors, and the community at large in both real and virtual interactions.
• Regular and reliable attendance.
• Disposition is consistently professional, cooperative, and collegial as evidenced by workplace maturity, composure, perspective, transparency, reliability, integrity, and trustworthiness.
• Caring for and commitment to the mission, vision, and direction of CRS. 

 

PHYSICAL REQUIREMENTS:

• Ability to use a computer for up to 8 hours/day with breaks and lunch.
• Ability to talk on the phone for up to 4 hours/day.
• Must be able to lift up to 50 lbs.
• Ability to travel by ground and air, at times extensively

 

These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.  Responsibilities, tasks, and duties of individual jobholders may vary from the above description.  Other duties, as assigned by the jobholder’s supervisor, may also be required.

IMPORTANT NOTE: As this is a new department, the candidate should expect this position description to evolve/change as we learn more in the first 1 to 3 years of implementation. 

 

Apply

DEPARTMENT:                  Professional Learning and Consultative Training
SUPERVISED BY:             Director of Professional Learning and Consultative Training

 

POSITION SUMMARY:  This position works closely with the Director to fulfill their responsibility for all aspects related to administering, supporting, and planning the implementation of the Fly Five SEL professional development for educators.  They are responsible for ensuring that the participants have a positive, highly engaging experience that promotes positive community among and between the participants.   

This position is also responsible for providing regular professional development in support of the Educational Partnerships department to ensure they receive just in time support for effectively providing consultative sales and services to educational partners.  They are also responsible for working closely with the Director to create, organize or curate print, digital, and other content, marketing and sales collateral and resources needed to support the Educational Partnerships Department.

The position work is responsible for developing a wide variety of resources and support materials for on-going and just-in-time updates that support educators in using the curriculum.  

This position is also responsible for administering the daily activities of the Fly Five ambassador program and for conducting data gathering and analysis in support of specified research activities for the Fly Five program.

 

PRIMARY RESPONSIBILITIES AND DUTIES INCLUDE: 

Administering, Supporting and Planning the Implementation of Fly Five professional development

• Supports the Director in planning the annual PD calendar
• Monitors and administers asynchronous PD and helps to maintain the learning community.
• Collaborates with Fly Five Curriculum and Instructional Designers on planning the implementation and evaluation of the professional development. 
• Collects, analyzes, and develops reports on the PD for the purposes of providing improvement data to the developers and to improve the overall effectiveness of and user experience with the PD
• Maintains positive community and engagement during the PD and among the participants.

Implementation and Consultative Collateral Materials & Resources 

• Works in a cross-program matrixed team to develop, curate, and/or organize relevant, high-quality information, advocacy, and education and implementation support materials for educators and the Educational Partnerships department.
• Ensures that the training and sales collateral reflect how Fly Five is a response to problems of practice.
• Ensures materials communicate compelling and relevant information for helping K-12 decision-makers make informed and timely decisions about implementing Fly Five 
• Develops and consistently updates a digital, web-based, and print curriculum implementation training materials that deepen and widen buy-in and use of the curriculum.
• Provides just-in-time implementation support to educators 

Implementation of the Fly Five Ambassador Program

• Works closely with the Director to design and implement the Fly Five Ambassador Program that supports the mission and vision of the Fly Five Program.
• Provides ongoing evaluation of Ambassador Program and processes, tools and resources to ensure that there is a continuous enrollment of highly engaged candidates.
• Ensures that the Ambassador Program processes are efficient and effective.  
• Designs professional learning activities to support the Ambassador Program. 
• Contribute to the evolution of the Ambassador Program in line with CRS’s strategic goals and direction. 

Data Gathering and Analysis

• Design and manage online surveys and develop reports on the survey data.
• Meets regularly with Director to discuss research assignments and presents results to the team and Program staff
• Maintain databases to support the research and data collection process.
• Collaborate with others in the planning, implementation, and analysis of survey data
• Collects data through interviews, questionnaires, focus groups, surveys, polls, and literature reviews.
• Responsible for writing portions or all of the report on the data collected and creating charts, graphs, and exhibits that explain and/or summarize the data.
• Expected to write sections of a report describing how data was gathered, summarize survey methods, or assist in other portions of the report

 Other Requirements

• Respects and values diversity; represents CRS positively and professionally in interactions with clients, vendors, and the community at large in both real and virtual interactions.
• Travel and weekend work may be required rarely 
• Other duties as assigned by Director

 

 KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor’s degree in the field of education, instructional design, sociology or a related discipline from a regionally accredited institution; 
• Experience with conducting surveys, analyzing and interpreting the results and communicating the results with excellence in both oral and written formats.
• Able to manage learning teams to maintain a positive community.
• Excellent time management, organizational, interpersonal and communication skills
• Demonstrated ability to manage project work and to convey complex information in a clear and concise manner
• Ability to work with a high degree of professionalism
• Demonstrated ability to manage multiple priorities 
• Excellent writing, speaking, listening, and reasoning skills
• Proficiency with Microsoft Office, Google productivity software; Able to learn Hubspot, Salesforce, and other CRM software
• Highly accountable for performance; goal-oriented and flexible
• Regular and reliable attendance
• Disposition is consistently professional, cooperative, and collegial as evidenced by workplace maturity, composure, perspective, transparency, reliability, integrity, and trustworthiness
• Caring for and commitment to the mission, vision, and direction of CRS 

 

PHYSICAL REQUIREMENTS:

• Ability to use a computer for up to 8 hours/day with breaks and lunch
• Ability to talk on the phone for up to 8 hours/day
• Ability to lift up to 30 lbs. on occasion
• Ability to travel by automobile and airplane

These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.  Responsibilities, tasks, and duties of individual jobholders may vary from the above description.  Other duties, as assigned by the jobholder’s supervisor, may also be required.

IMPORTANT NOTE: As this is a new department, the candidate should expect this position description to shift as we learn more about in the first 1 to 3 years of implementation of the roles and the department. The candidate should also expect to enter this position from the standpoint of learning and flexibility.

THIS IS AN ONSITE POSITION LOCATED IN THE TURNERS FALLS, MASSACHUSETTS OFFICE.

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DEPARTMENT:  Marketing & Communications
SUPERVISED BY: Chief of Administration and Marketing 

 POSITION SUMMARY: 

The Marketing & Communications Social Media Specialist works closely with others in the department and cross-department to deliver on clear objectives for multiple social media accounts, increasing relative KPI’s for our clients with both organic and paid tactics.  This position provides critical support to the marketing and communications efforts of CRS.  The Social Media Specialist is careful to watch brand integrity and consistent voice, generating content for social media and the website. This position is responsible for the day-to-day operations of the social media channels and for maintaining their overall health and security by creating content strategies, researching trending topics, and writing content to support metrics that might include, but are not limited to brand awareness, lead generation, and customer engagement.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:  

Responsible for social media influence 

• Monitors all social media channels for appropriateness, timely responses and increasing engagement.
• Generate relationships with social media influences to attract new audiences.
• Ensures social media posts show CRS and/or its Programs as knowledgeable, friendly, and appropriately funny.
• Works closely with each Program to coordinate a social media calendar and recommend campaigns for greater reach and more user-generated content.
• Collaborates with graphic designer to ensure images used in social media posts are high quality, reflect the message intended in the post and are visually appealing and professional.
• Works in conjunction with others in the programs, marketing and communications departments to develop and implement campaigns promoting CRS’s products, services, and mission with a strong online presence to include promotions on all social media channels.

Create multimedia social media assets 

• Produces and posts entertaining or educational material that caters to the interests of social and emotional learning and presents solutions to challenges of a target audience.
• Ensures that content, design, and technical aspects of social media are well-maintained, up to date, and in line with strategic direction of organization. 
• Maintains consistency in style to main websites and related sites, including proofreading and use of images such as photos from CRS and its programs’ photo archives, product images, and logos.
• Manage and oversee social media content

Develop, implement, and manage our social media strategy

• Align scheduling and planning of social media posts to support our social media strategy.
• Measure the success of every social media campaign
• Stay up to date with latest social media best practices and technologies
• Track and analyze SEO in order to provide effective solutions for content optimization
• Network with industry professionals and influencers via social media
• Designs and implements a plan for posting on all designated social media outlets, researching new blogs, reporting “chatter” and other relevant online data, and maintaining posting schedule.  
• Acts as a brand manager by interacting with customers and fans in real time on various web platforms.

General Duties

• Troubleshoots and resolves technical and security problems related to the social media sites, and related online communication vehicles, working with other CRS staff, customers, and outside support as needed.
• Supports staff and consultants’ use of and contributions to CRS’s online resources.
• Manages CRS’s digital resources such as web-formatted images, pdf documents, and video library and assists with some digital design, including categorizing and keywords.
• Support website coordinator in updating digital resources.
• Appreciates and values diversity.  Represents CRS positively and professionally in interactions with clients, vendors, and the community at large in both real and virtual interactions.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED: 

• • Bachelor’s degree in marketing, English, communications, journalism or related field 
  • At least 3 years’ successful experience in using social media platforms, particularly for an organization
  • Excellent verbal and written communication skills  
  • Creativity and strong work ethic 
  • Strong organization, decision-making, and customer service skills 
  • Proficient with MS Office Suite, SalesForce, HubSpot and Google Suite 

• Experience overseeing newsletters and blogs and a solid understanding of the social media universe, including Facebook, YouTube, Twitter, LinkedIn, Instagram, webinars and forums.
• Ability to work well in a highly collaborative environment 
• Regular and reliable attendance 
• Ability to travel to conferences and events as needed 

PHYSICAL REQUIREMENTS: 

• Ability to use a computer for up to 8 hours/day with breaks and lunch. 
• Ability to talk on the phone for up to 4 hours/day. 
• Ability to travel by airplane and automobile, occasionally.

 

These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

 This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.  Responsibilities, tasks, and duties of individual jobholders may vary from the above description.  Other duties, as assigned by the jobholder’s supervisor, may also be required.

THIS IS AN ONSITE POSITION LOCATED IN THE TURNERS FALLS, MASSACHUSETTS OFFICE

 

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