Collections and Payroll Coordinator
DEPARTMENT: Finance
SUPERVISED BY: Director of Finance
POSITION SUMMARY:
The Collections and Payroll Coordinator is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. As payroll coordinator, this position is responsible for all activities related to the processing of our bi-weekly payroll, including timesheet review, benefit and salary calculations, and processing of retirement and flex spending account contributions.
PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:
Collections and Accounts Receivable
- Monitor accounts on a daily basis
- Take actions in order to encourage timely payments
- Identify outstanding account receivables
- Contact customers and discuss their overdue balances in a professional manner while keeping and improving customer relations
- Work with customer and Accounts Receivable Clerk to resolve billing issues in a timely manner
- Research and resolve customer credit card disputes
- Identify account delinquency and discuss with supervisor
- Generate and distributed monthly customer statements
- Prepare and present reports on collection activities and progress
- Make recommendations for account write-offs, if necessary
- Prepare and complete Write-off transactions in accounting system
- Provide back up support for processing billing and credit transactions in accounting software
- Process and post customer payments in accounting software
Payroll and Benefits
- Reviews all employee timesheets for accurate entry of time worked and Department, Product, and Offering selection as well as compliance with company policies regarding use of paid time off
- Verifies per diem timesheets have all been submitted and completed accurately based on Salesforce staffing records and follows up on any discrepancies when necessary. Updates and maintains per diem stipend tracking spreadsheet.
- Processes bi-weekly payroll, including any benefit or salary change calculations
- Creates Journal Entry template for import into accounting system for each payroll
- Maintains offering list for timesheets in CheckWriters
- Process bi-weekly contributions to retirement plans and flex spending accounts
- Verifies benefit calculations provided by HR and enters into payroll system
- Monthly reconciliation of medical and dental insurance accounts
- Annual review of employee paid time off balances eligible for roll over and updates CheckWriters based on roll over and new benefit year PTO
- Maintain strict confidentiality with regard to all payroll and benefit information
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Associates Degree in a business-related field plus two years’ experience in a similar role or high school diploma and 5 years’ experience in a similar role.
- Excellent verbal, written communication and interpersonal skills
- Proficient in Microsoft Office Suite and Google Suite
- High attention to detail
- Accurate and efficient work despite interruptions
- The ability to prioritize and handle multiple tasks simultaneously
- Must be flexible and able to adapt to a changing environment
- Ability to work independently and as part of a team
- Exhibit a professional, businesslike demeanor
- Strong work ethic and ability to work autonomously
- Regular and reliable attendance
PHYSICAL REQUIREMENTS:
- Ability to use a computer for data entry up to 8 hours/day with breaks and lunch
- Lift up to 30 on occasion
These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Other duties, as assigned by the jobholder’s supervisor, may also be required.
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